Credit to Cash Advisor - Dutch speaker (full remote in Portugal)

Perfiles Administración y Finanzas

Long-term contract

Full-time

Salario competitivo

  • Incorporación inmediata

Our client is a leading company in healthcare technology, recognized for its commitment to revolutionizing patient care through innovative solutions. We are dedicated to empowering healthcare professionals with advanced tools that enhance diagnostic precision and streamline workflows. We are seeking talented individuals to join our team and contribute to our mission of transforming healthcare together.

In your day-to-day:
- You will assist B2B clients and solve queries via email, phone, fax or web-shop from existing customers on SAP.
- You will solve urgent requests from customers.
- Further you check with Back office and credit teams for updating/including addresses, credit limits and products prices.
- You will ensure that deliveries rejected by the customer are properly processed

You're the person we're looking for if:
- Previous experience in Customer Service (Front Office/ Order Entry /Back Office) - preferred.
- Native or C2 level of Dutch and at least a B1 level of English.
- SAP/ERP basic knowledge preferred.
- You're able to communicate efficiently by phone and email with clients.
- Least a High School Diploma.
- Proactive, data and goal-oriented and focus to answer our clients' needs.

We’re offering:

Working hours: 07:00 – 16:00
Salary: €18,700 per year (950 payments over 14 months + €450/month language bonus for 12 months)
Meal allowance: €11 per working day
Bonus: 6.5% annual bonus (~€850/year)
Health insurance
Career development opportunities
Nutritional and psychological appointments
100% Remote if located within 100 km of Porto

 

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