Profiles Atención al Cliente y Soporte Técnico
Long-term contract
Full-time
Salario competitivo
This time, we are looking for an Credit to Cash- French Speaker to join a mutinational company in the industrial sector, industry leader with gases company that stands out for its integrity, vision and the mission to make the world a productive place.
In your day-to-day work, you will be responsible for:
Proactively handle collection cases within a portfolio of clients, being responsible and accountable for the collection process within that portfolio based on policies and procedures established by the company
Building a relationship with customers which leads to good payment behavior
Analyze and decide on the creditworthiness of customers (for payments and deliveries) based on internal and external information, defined policies and procedures
Further you will ensure proper financial measures for collections
You are the person we are looking for if:
You have at least one year of experience in customer service (customer support, handling customer complaints), in the finance sector
You have a proficient/native level of French, and an excellent knowledge of Excel like Pivot Tables, Formulas Vlookups, Conditionals, etc.. Experience working with the Office Suite and SAP is valued.
You are a good communicator, and you are able to communicate by phone and email with our customers.
You value working in a multicultural team and oriented to achieve results (KPI's).
Temporary Contract with the high chances of renewal.
Hybrid model: 3 days from home and 2 from the office.
Benefits such as language bonus, meal allowance and performance bonus.
Professional development and career growth opportunities.
