Customer Service Specialist - Flemish-speaker

Profiles Desarrollo (IT)

Long-term contract

Full-time

Competitive salary

  • Immediate incorporation

You will join a well-established international company based in Hospitalet de Llobregat. For confidentiality reasons, the client’s name will not be disclosed during the initial stages of the process.

In your day-to-day, you will be responsible for:

 - Managing the Order to Cash process for customers.
 - Handling customer orders (entry, validation, and follow-up).
 - Monitoring product availability and coordinating with Logistics.
 - Managing administrative and logistical incidents, ensuring timely resolution.
 - Overseeing invoicing processes and credit notes.
 - Monitoring collections and ensuring compliance with payment terms.
 - Ensuring service quality while building strong and long-lasting customer relationships.

You're the person we're looking for if you have:

 - A university degree or vocational qualification.
 - Some previous work experience (internship or first job), regardless of the field.
 - Native or near-native level of Flemish and French, plus advanced English.
 - Strong communication skills and customer-oriented mindset.
 - Tech-savvy mindset and interest in AI and digital tools.
 - Good analytical skills and attention to detail.
 - A proactive attitude, eagerness to learn, and adaptability.
 - Ability to work collaboratively in cross-functional environments.

 - Permanent contract.

 - Competitive salary, depending on experience.

 - Hybrid model: 2 days remote / 3 days in the office.

 - Flexible working hours (Mon-Thu flexible start, and short working day on Fridays).

 - International environment with structured onboarding and training.

 - Meal allowance.

 - Gym access.

 - Product discounts.

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